Multi-Studio Mastery

Beyond Acquisition: Engagement, Retention, and Member Rewards, with Frank Smarrelli

Episode Summary

In the latest episode of the Multi-Studio Mastery Podcast, Tessa sits down with Frank Smarrelli, founder of My Gym Rewards. Frank explains how engagement is the cornerstone of any successful program and emphasizes the importance of an integrated marketing mindset. We also dive into how a proactive mindset sets successful operators apart and why focusing on retention through rewards can be more beneficial than constantly chasing new members. This episode is packed with insights on how to drive engagement, boost retention, and ultimately grow your studio business.

Episode Notes

My Gym Rewards

IG: @mygymrewards

 

Connect with Frank:

frank@mygymrewards.com

 

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